Terms of Service

The short version. Remy is an AI assistant that reads your mail and calendar and helps you get things done. You're responsible for how you use it and for reviewing anything Remy proposes before approving it. We provide the Service as-is, we don't guarantee it's perfect, and our liability is limited. If anything below is unclear, email us.

These Terms of Service ("Terms") govern your access to and use of the Remy mobile application, website, and related services (together, the "Service"), operated by Hoot Ventures LLC ("Remy," "we," "us," or "our"). By accessing or using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1. Eligibility

You must be at least 13 years old to use the Service (16 in the European Economic Area). If you're under the age of majority in your jurisdiction, you may only use the Service with the involvement of a parent or legal guardian who agrees to these Terms on your behalf. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. The Service

Remy is an AI-powered personal assistant. With your permission, Remy connects to your Google or Microsoft account to read mail, check your calendar, draft messages, propose schedule changes, and maintain a compact working memory of the people, projects, and preferences that matter to you. Remy only takes outward-facing actions (sending email, booking meetings, etc.) when you explicitly approve the specific action in the app. You can revoke Remy's access to your connected accounts at any time.

We may add, change, or remove features over time. We'll give you reasonable notice for material changes that reduce functionality you depend on.

3. Your account

You create a Remy account by signing in with Google or Microsoft. You are responsible for the security of that upstream account and for any activity that happens through your Remy account. Notify us immediately at security@hootventures.ai if you suspect unauthorized access.

4. AI output and your responsibility to review

Remy's responses are generated by large language models. They can be wrong, incomplete, or out of date. Remy may misread context, miss nuance, or confidently state things that aren't true. You are responsible for reviewing Remy's output before acting on it. Before approving a draft, a meeting, or any other action Remy proposes, confirm it matches your intent. Do not rely on Remy for legal, medical, financial, or other professional advice without verifying with a qualified professional.

5. Your content

"Your Content" means the messages you send to Remy, the data Remy accesses on your behalf from connected accounts (mail, calendar, contacts, etc.), and any other content you submit to the Service. You retain all rights in Your Content. You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and create derivative works from Your Content solely to operate and provide the Service to you. This license ends when you delete Your Content or close your account, except for residual backup copies that are deleted on our standard retention schedule described in our Privacy Policy.

You represent that you have the rights necessary to grant this license and that Your Content does not violate any law or third-party right.

6. Acceptable use

You agree not to:

Use the Service to violate any law or the rights of others.
Use the Service to send spam, phish, harass, or impersonate anyone.
Attempt to reverse-engineer, decompile, or extract the source code or model weights behind the Service, except to the extent applicable law expressly permits.
Probe, scan, or test the vulnerability of the Service without prior written permission, or circumvent any security feature.
Interfere with or disrupt the Service, including by sending malicious payloads or automated traffic that we have not approved.
Use the Service to develop a competing product, or to train machine-learning models that compete with Remy.
Upload content that infringes intellectual property or contains malware.

We may investigate and take appropriate action against any violation, including suspending or terminating your account.

7. Third-party services

The Service relies on third-party platforms including Google (Gmail, Google Calendar) and Microsoft (Outlook, Microsoft Graph), as well as third-party AI model providers. Your use of those platforms through Remy is also subject to their terms:

We are not responsible for the availability, accuracy, or conduct of third-party services. If a third-party platform changes its terms or access in a way that affects Remy, we will adapt the Service as needed and notify you of material changes.

8. Fees

The Service is currently free during early access. We may introduce paid plans in the future. We will give you notice and an opportunity to accept new pricing before charging you anything.

9. Intellectual property

The Service, including its software, design, logos, and documentation, is owned by Hoot Ventures LLC and its licensors, and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial use in accordance with these Terms. No other rights are granted by implication.

10. Feedback

If you send us ideas, suggestions, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose, without obligation to you. You don't have to send us feedback, but if you do, we can use it freely.

11. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if we are required to by law, or if providing the Service to you becomes commercially unreasonable. If we terminate your account other than for a material breach by you, we will use reasonable efforts to give you advance notice. Sections that by their nature should survive termination will survive, including Sections 5 (license you granted), 9 (IP), 12–15 (disclaimers, liability, indemnity, disputes), and 16–18 (governing law, general).

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT AI-GENERATED OUTPUTS WILL BE ACCURATE, COMPLETE, OR APPROPRIATE FOR YOUR PURPOSE. YOU USE THE SERVICE AT YOUR OWN RISK.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER HOOT VENTURES LLC NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) US$100. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

14. Indemnification

You agree to defend, indemnify, and hold harmless Hoot Ventures LLC and its officers, directors, employees, and agents from any claim, demand, or damages (including reasonable attorneys' fees) arising out of or relating to your use of the Service, Your Content, or your violation of these Terms or any law or third-party right.

15. Disputes and governing law

These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. The exclusive venue for any lawsuit permitted under these Terms will be the state or federal courts located in Virginia, and you and we consent to personal jurisdiction there. Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction.

If you are a consumer residing in the European Union or the United Kingdom, nothing in these Terms affects your statutory rights or deprives you of the protection of the laws of your country of residence.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we'll post the updated version here and update the effective date above. If the changes are material, we'll give you a more prominent notice (for example, an in-app banner or an email). Continued use of the Service after the updated Terms take effect means you accept the changes. If you don't accept, stop using the Service and delete your account.

17. General

These Terms are the entire agreement between you and us regarding the Service and supersede any prior agreements on that subject. If any provision is held unenforceable, the rest of the Terms will remain in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our written consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.

18. Contact

Hoot Ventures LLC · support@hootventures.ai